Privacy Policy for Our Community

Your privacy is protected and respected always.

Introduction to Our Privacy Policy

We are committed to protecting your privacy and handling your information securely under the laws of Malaysia. This policy explains how we collect, use, share, and protect your personal data when you use our website.

Please read this policy carefully to understand your rights regarding your personal information. We update as required to ensure transparency and regulatory compliance.

Personal Data Collection Methods

We collect your information when you interact with our site, contact us, or subscribe to our updates. Data may include your contact details and preferences.

Direct Information Provided by You

  • Submitting your email when subscribing to updates.
  • Filling out contact forms for inquiries or suggestions.
  • Engaging with us via social media or messaging.
  • Responding to feedback requests or surveys.
  • Providing information to enter promotions or contests.

Automatically Collected Data

  • Cookies track on-site preferences and visits.
  • IP addresses provide general access information.
  • Browser type and version data is logged.
  • Device identifiers are collected for functionality.
  • Usage data improves our website’s performance.

How We Use Your Information

Your personal data is used for communication, site improvements, and providing updates. We always act according to Malaysian data law.

  • To communicate responses to your requests.
  • To personalise your user experience online.
  • For website analytics and improvements.
  • To send content or event notifications.
  • To comply with regulatory requirements.
  • To prevent fraud and abuse of our services.
  • For processing requests and subscriptions.

Our Commitment: We process your data responsibly and limit processing to what is needed for clear purposes only.

When Data May Be Shared

We share your data only when necessary for service, regulatory reasons, or with your clear consent. We do not sell your data.

Sharing with Service Providers

Service providers receive information only to deliver technical, communications, or analytical support as needed.

Legal & Regulatory Requirements

We comply with all data laws, including requests by authorities if legally required.

Anonymous Site Analytics

Aggregate, non-personal data may be used for site analysis purposes only.

Your Rights and Choices

You may access, correct, or request deletion of your personal data at any time as allowed under Malaysian law.

  • Right to ask for a copy of your data.
  • Right to update incorrect information.
  • Right to request data deletion.
  • Right to request your data in portable form.
  • Right to object to certain uses.
  • Right to limit how data is used.

To use your rights or ask about privacy, contact us using the details below. We respond promptly.

How We Safeguard Information

We use secure systems to prevent loss, misuse, or unauthorised access to your data.

Technical Protection Measures

  • Data encryption during transfers.
  • Secure website hosting solutions.
  • Regular updates to security protocols.
  • Firewall and anti-malware defences.

Internal Organisational Steps

  • Staff access controls and training.
  • Regular privacy audits and checks.
  • Documented data protection procedures.
  • Clear reporting systems for incidents.

How Long We Keep Data

We retain your information as long as it's needed, or as legally required. Retention aligns with service and regulatory needs.

  • Account records for up to seven years.
  • Interaction data kept for one year.
  • Correspondence stored for two years.
  • Payment info retained as laws require.
  • Opt-in marketing preferences stored.

Please contact us to clarify or update your retention preferences.

Transfers Outside Malaysia

Data may be processed overseas as permitted by law and only with adequate safeguards.

  • Agreements with trusted third parties.
  • Compliance with privacy requirements.
  • Safeguards for cross-border security.
  • Transparency in international data use.

Cookies & Tracking Technologies

Cookies aid navigation, preferences, analytics, and remember your settings or previous actions.

Types of Cookies We Use

  • Serve core website functions for you.
  • Help us improve speed and reliability.
  • Remember choices and settings.
  • Support interactive site features.

Manage your cookies in browser preferences any time.

Policy Updates and Notifications

If our policy changes, we update this page and notify users as needed. Review regularly to stay informed.

  • Email notification (if subscribed).
  • Site popup for policy changes.
  • Policy summary for updates.
  • FAQ updates as new changes apply.

Your continued use after changes means acceptance.

Contact Us About Privacy

For privacy questions, our team is here to assist you.

Rysiavorex

Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia

Phone: +60 159-257 4181

Email: content@rysiavorex.pro

Last updated January 8, 2026.

Effective January 8, 2026.